Top-up & Credits

LIBRA is prepaid. Every request is priced in IDR and deducted from your organization's balance.

Checking your balance

Credits in the sidebar (Owner, Superadmin): balance, 7-day burn rate with "runs out in N days", total loaded, and the full ledger of every load and refund with reason and reference.

Topping up

1. Open Credits and click Copy request draft.
2. Send it to the ASIX sales contact shown on the page (email or WhatsApp).
3. ASIX loads the credit. It appears in the ledger and keys work again within seconds.

There is no card form inside LIBRA; payment is by bank transfer against the invoice ASIX sends.

When the balance runs out

• Below Rp 20.000 a low-balance banner appears on every console page.
• At Rp 0 every API call returns 402 insufficient_credits until credit is loaded. Keys, guardrails and history are untouched.

Refunds

Handled by ASIX on request. A refund shows in the ledger as a negative entry with its reference.

Starter credit

New organizations receive the platform's starter credit at signup (may be 0). It appears in the ledger as Starter credit.